Today it was a session about next release, Service Manager 2012.
It was very cool and I want it right now! 🙂
There will be a public Beta in Q3 and RTM Q4.
Some of the new things are:
– A new Self-service portal on Sharepoint 2010 that runs Silverlight
– Connectors for Virtual Machines and Orchestrator
– Service Request Management
– Release Management
– Parallel Activities in a Change Request, Incident Request and Release Management
– Improved Reporting with OLAP cubes that makes it easier to customize your reports
